How I Changed Careers

Consumer Activist: You Are Ralph Nader and Eddie Murphy

January 31, 2010 · Leave a Comment

My friend Julia nicknamed me Ralph Nader  back in Law School. Not so much for my politics, but because of my personal consumer advocacy.

She was having a dinner party in Georgetown and I stopped at an upscale market to buy a loaf of kalamata olive bread.  As a student, and a decade ago $4.00+  for a small loaf was alot of money.  When I arrived I noticed the loaf was burned and we ad to cut off nearly half of the loaf.  Also in the bag was a newsletter with an article titled” Why We Burn Our Bread.”

The article talked about how American’s didn’t have a bread tradition and that carmelization was necessary for taste.

This loaf was charred. And I have eaten fine baked goods all over the planet.

I wrote a letter to the company and expressed my disappointment, upon which I was given the name Ralph.

A few weeks ago I celebrated my 40th Birthday.

I selected a 5 star resort. Invited my friends. Planned the menu and made sure room reservations were taken care of. Friends booked their tickets and I thought all was well.

I wanted to change a side dish the menu. A custom 5 course menu.

A magnum of Krug

The chef would not “allow” any changes.  I assumed I misunderstood.  We were not under time pressure.  He just wouldn’t make any changes at all. What made it worse is that I received this via email and then the staff did not follow up with me by phone or email.  Basically, in my opinion, they said, “eat what we decide for you or choose another menu.”  My response amounted to “kiss my ass. I’m not spending that kind of money in this economy and being treated so poorly, so keep your empty private dining room, unopened wine, and wait staff while I go to the competition.”

After numerous phone calls and me using the words “pissed off”, “arrogant,” and “my money” with three days notice, I moved the entire event and my guests to the Four Seasons, who did an outstanding job.  Of course the other resort apologized profusely and did their best to try to keep he business, it was too little too late.

ABC needs a black Bachelor

A friend of mine said the whole interaction reminded her of the scene from Beverly Hills Cop where Eddie Murphy causes a ruckus in the hotel lobby to get his room.  Of course my protest was not as vocal. And I paid.

The point: Demand service.  Get what you pay for.  As a business owner, it is important to me that my customers return  and are happy when they leave. And when service is excellent, make your voice heard as well.  I sent the Four Seasons a letter of gratitude.

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Facebook Chat About Changing Careers

January 31, 2010 · Leave a Comment

Lat week I had a fun chat with a friend from college. After much virtual “lol” laughter about events and drama from the past we caught up on the exciting things we are doing now.  She mentioned how her husband is frustrated at work and wants to run his own show.  She wrote,

“he absolutely hates his work right now”

“his boss is seriously evil”

“he loves the actual work.. but the environment is really toxic”

I empathize.  I can remember days , months where I felt the exact same way.  My bosses weren’t “seriously evil.”  One was distracted and the other immature. It is part of what made me decide to live my life differently and found Travertine Spa.  I saved, planned and educated myself for about 2 1/2 years.

I haven’t felt the sentiments above since.

What career, job, edeavor do you want to move towards?

When will you start?

Really, when will you start?

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Spa Industry Fundraiser for Haiti, Healing Arts for Haiti

January 27, 2010 · Leave a Comment

I was recently talking with Nancy Largay of Reed Expo about a few business issues. I love Nancy.  She’s direct and straightforward — like me.  She knows alot of people and is great about connecting like-minded people.  Today she sent me the following email.

Its about a “spa style” fundraiser for Haiti next month in NYC. Many of us in the luxury products world give serious dollar value products to celebrities and pretty people.  Here is a chance to give to help a human in their time of need.  I’ve met Bruce once before. I remember his as straight talking and focused. All the contact info is below.  And if you need help organizing a large trade show, Call Nancy!

As with any donation, please carefully research the organization before giving.

Date: Wednesday, January 27, 2010, 7:07 PM

Dear friends,
Bruce Schomberg (of Oasis Day Spa) and his team of helpers and industry friends are organizing a very “spa-like” fundraiser for Friday, February 12, 2010 at the Grand Hyatt who has kindly donated an 8,000 sq. ft ballroom.  For this event, 100% of the funds raised with go towards the recovery efforts in Haiti in conjunction with UNICEF.

We are seeking product donations and or items for the silent auction and are asking if you have any product or service you could donate to the cause, we would happy accept your support. Product donations should be full sized and a minimum of 10 pieces or more, the higher end and the more volume the better or course!  Please see the attached form.  Website is below and we are looking for everyone to join us on Facebook and Twitter to get the word out.

www.healingartsforhaiti.org

http://www.facebook.com/HealingArtsForHaiti

@healinghaiti on twitter (#healinghaiti)

If you are able to make any donations or know someone you would like to forward this to who might want to contribute, please contact me directly.

Thanks very much for all your ongoing support!

Take care,

Nancy

Nancy L. Largay

Industry Vice President

Please Note NEW Direct Dial # (203-840-5377)

(203) 981 6749 mobile

nlargay@reedexpo.com

http://www.facebook.com/nlargay

http://twitter.com/leaderofthepack

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Help Haiti

January 21, 2010 · Leave a Comment

I am distraught over the human suffering taking place in Haiti.


http://static.stuff.co.nz/1263505230/896/3232896.jpg

stuff.co.nz

I pray for comfort, compassion, restoration and healing.

I appreciate my warm home on a rainy day..oh so much more.

I’ve compiled a few resources of organizations doing work on the ground in Haiti. I prefer to give where I am not paying for administrative costs but my money goes directly to buy rice to put into someones mouth.  Check out the organizations before giving and please add other resources that can be helpful to others.  I am interested in how volunteers can go to Haiti. If you have info, let me know. I speak french and previously worked in the slums of India with UNDP.

http://media.mercedsunstar.com/smedia/2010/01/17/10/190-973Haiti_Earthquake.sff.embedded.prod_affiliate.111.jpg

mercedsunstar.com

USAID.gov (great information, including a discussion of why monetary gifts are preferred)

ClintonBushHaitiFund.org

MedecinsSansFrontieres.com

SamaritansPurse.org

WorldVision.org

RedCross.org

Mercycorps.org

PartnersinHealth.org

Donate By Text (they are being processed and getting to Haiti faster now)

Red Cross
Text “haiti” to 90999, $10 donation

Wyclef Jean’s Yele
To send $5, donors can text “Yele” to the number 501501

The William J. Clinton Foundation
$10 per text from users sending the word “Haiti” to 20222.

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Home Spa Essentials

January 20, 2010 · Leave a Comment

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-Organic Aloe

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Career Change: Baptist Reverend to Civil Rights Leader

January 18, 2010 · Leave a Comment

Martin Luther King Picture Gallery

courtesy mlkonline.com

Reverend Martin Lither King Junior
Civil Rights Leader
Winner Nobel Peace Prize 1964

Today while reflecting on the holiday, Martin Luther King, Jr. Day, I wanted to study some of his quotes.  Think about them.  Meditate on them. Go deep.

I encourage you to read the quotes below.  Take time to digest them. Don’t just read to get to the end, click and move on.  Think about how they apply to your lives. I will do the same and revisit this post with my thoughts. Share yours with me as well.

Every man must decide whether he will walk in the light of creative altruism or in the darkness of destructive selfishness.

I chose this one because from time to time I ask myself, “why continue to strive towards altruism in a world that just wants to take from you?” Then I think, that is who I am and I am one more that doesn’t want to walk in the darkness of destructive selfishness, so if I appear as a fool, I know that is not true and it takes more strength to reach for creative altruism. I also think about the verse of scripture from Galatians 6:9Let us not become weary in doing good, for at the proper time we will reap a harvest if we do not give up.

I refuse to accept the view that mankind is so tragically bound to the starless midnight of racism and war that the bright daybreak of peace and brotherhood can never become a reality… I believe that unarmed truth and unconditional love will have the final word.


Rarely do we find men who willingly engage in hard, solid thinking. There is an almost universal quest for easy answers and half-baked solutions. Nothing pains some people more than having to think.


Whatever your life’s work is, do it well. A man should do his job so well that the living, the dead, and the unborn could do it no better.


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Bitter Lawyer

January 12, 2010 · Leave a Comment

A former lawyer/friend referred me to the BitterLawyer.com website months ago suggesting that I watch some of the webisodes.  I started watching them tonight and after watching “Interview” and “Yale” was so horrified by my former law firm days that I had to take a break.

Fortunately, I was never a bitter lawyer and I left the profession before taking on such a title.  I’ve met many though.  Working with these people  was one of my major motivations for change.  I had become accustomed to being surrounded by hostility.

The economy is terrible and sometimes I wonder if it doesn’t pick up what I may have to do, but,

I can’t go back.
I can’t go back.
I won’t go back.

I am so thankful to be an entrepreneur.

I forgot how terrible to hierarchy and snobbery can be.  I once worked at one of the largest firms around.

Looking for a reason to change careers.  Check out the videos on Bitterlawyer.com, and purchase something, anything from TravertineSpa.com.  Save me from “The Firm.”

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Slash Your Personal, Business and Cell Phone Costs

January 11, 2010 · 1 Comment

The recession is lasting.  How can you keep your entrepreneurial dream alive and cut additional costs? How about reviewing oyur phone service?

I am a Skype user for most international phone calls. Skype is VoIP, which the company defines as,  “VoIP has been called a few different things in its colourful past such as internet telephony, peer-to-peer, P2P, IP telephony, broadband telephony, voice over broadband and many, many other names. At Skype we much prefer using the simpler term free calls over the internet than the geeky VoIP.”

I also like skype for when I travel becasue on my iphone I have the skype app o wherever I can get a wifi signal I have free phone usage.  In fact, this past summer I called my dad from Sicily to wish him a happy father’s day while standing outside of a hotel (where I stayed the previous night) where I knew the wifi login code.

I also use  Skpe to video chat and conference.  I was recently video chatting with my friend Filippo who lives in London.  I took  my laptop outside to show him the beautiful California sunshine.  My neighbor came over and said, “who are you talking to?” I explained.

If you are calling another skype user, there is no charge other than access to wifi.  If you are calling  someone who doesn’t use Skype, then you pay for the call but its reaaaaly cheap.

I recently saw that Magic Jack has a great new tool for cell phones, allowing you to make call from home . . . read on.  This is good.

Reprinted from Yahoo! Tech News. See the article and other Yahoo! Tech News Stories here

MagicJack’s next act: disappearing cell phone fees

  • By PETER SVENSSON, AP Technology Writer – Fri Jan 8, 2010 2:29PM EST
  • Add articles about technology to your My Yahoo! add to My Yahoo!

LAS VEGAS -

The company behind the magicJack, the cheap Internet phone gadget that’s been heavily promoted on TV, has made a new version of the device that allows free calls from cell phones in the home, in a fashion that’s sure to draw protest from cellular carriers.

The new magicJack uses, without permission, radio frequencies for which cellular carriers have paid billions of dollars for exclusive licenses.

YMax Corp., which is based in Palm Beach, Fla., said this week at the International Consumers Electronics Show that it plans to start selling the device in about four months for $40, the same price as the original magicJack. As before, it will provide free calls to the U.S. and Canada for one year.

The device is, in essence, a very small cellular tower for the home.

The size of a deck of cards, it plugs into a PC, which needs a broadband Internet connection. The device then detects when a compatible cell phone comes within 8 feet, and places a call to it. The user enters a short code on the phone. The phone is then linked to the magicJack, and as long as it’s within range (YMax said it will cover a 3,000-square-foot home) magicJack routes the call itself, over the Internet, rather than going through the carrier’s cellular tower. No minutes are subtracted from the user’s account with the carrier. Any extra fees for international calls are subtracted from the user’s account with magicJack, not the carrier.

According to YMax CEO Dan Borislow, the device will connect to any phone that uses the GSM standard, which in the U.S. includes phones from AT&T Inc. and T-Mobile USA. At a demonstration at CES, a visitor’s phone with a T-Mobile account successfully placed and received calls through the magicJack. Most phones from Verizon Wireless and Sprint Nextel Corp. won’t connect to the device.

Borislow said the device is legal because wireless spectrum licenses don’t extend into the home.

AT&T, T-Mobile and the Federal Communications Commission had no immediate comment on whether they believe the device is legal, but said they were looking into the issue. CTIA — The Wireless Association, a trade group, said it was declining comment for now. None of them had heard of YMax’s plans.

Borislow said YMax has sold 5 million magicJacks for landline phones in the last two years, and that roughly 3 million are in active use. That would give YMax a bigger customer base than Internet phone pioneer Vonage Holdings Corp., which has been selling service for $25 per month for the better part of a decade. Privately held YMax had revenue of $110 million last year, it says.

U.S. carriers have been selling and experimenting with devices that act similarly to the wireless magicJack. They’re called “femtocells.” Like the magicJack, they use the carrier’s licensed spectrum to connect to a phone, then route the calls over a home broadband connection. They improve coverage inside the home and offload capacity from the carrier’s towers.

But femtocells are complex products, because they’re designed to mesh with the carrier’s external network. They cost the carriers more than $200, though some sell them cheaper, recouping the cost through added service fees. YMax’s magicJack is a much smaller, simpler design.

I’ll return to other office cost cutting measures in future posts.

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Happy To Have A Job In The Recession But Many Still Miserable

January 5, 2010 · 1 Comment

I was working at a software company in the late nineties and into the dot bomb era.  I was not happy.  I was miserable (and i did complain alot, but I was proactive).  I saved a ton. Paid off debt. Plotted my strategy and when the market changed, I was gone.  I started a business. I’m writing a book. I am not miserable. I am happy.

At a certain point ya’ just gotta count your blessings.  Unemployemnt is high, particularly here in CA.
If eating is important to you, stop complaining and do your work. Save some money. When you can make a change.
Reprinted from Yahoo! Finance
By Jeannine Aversa, AP Economics Writer , On Tuesday January 5, 2010, 7:34 am EST

WASHINGTON (AP) — We can’t get no job satisfaction.

Even Americans who are lucky enough to have work in this economy are becoming more unhappy with their jobs, according to a new survey that found only 45 percent of Americans are satisfied with their work.

That was the lowest level ever recorded by the Conference Board research group in more than 22 years of studying the issue. In 2008, 49 percent of those surveyed reported satisfaction with their jobs.

The drop in workers’ happiness can be partly blamed on the worst recession since the 1930s, which made it difficult for some people to find challenging and suitable jobs. But worker dissatisfaction has been on the rise for more than two decades.

“It says something troubling about work in America. It is not about the business cycle or one grumpy generation,” says Linda Barrington, managing director of human capital at the Conference Board, who helped write the report, which was released Tuesday.

Workers have grown steadily more unhappy for a variety of reasons:

– Fewer workers consider their jobs to be interesting.

– Incomes have not kept up with inflation.

– The soaring cost of health insurance has eaten into workers’ take-home pay.

If the job satisfaction trend is not reversed, economists say, it could stifle innovation and hurt America’s competitiveness and productivity. And it could make unhappy older workers less inclined to take the time to share their knowledge and skills with younger workers.

Nate Carrasco, 26, of Odessa, Texas, says he’s been pretty unhappy in most of his jobs, including his current one at an auto parts store.

“There is no sense of teamwork in most places any more,” Carrasco gripes.

When the Conference Board’s first survey was conducted in 1987, most workers — 61 percent — said they were happy in their jobs. The survey of 5,000 households was conducted for the Conference Board by TNS, a global market research company.

One clue that may explain workers’ growing dissatisfaction: Only 51 percent now find their jobs interesting — another low in the survey’s 22 years. In 1987, nearly 70 percent said they were interested in their work.

Workers who find their jobs interesting are more likely to be innovative and to take the calculated risks and the initiative that drive productivity and contribute to economic growth, Barrington says.

“What’s really disturbing about growing job dissatisfaction is the way it can play into the competitive nature of the U.S. work force down the road and on the growth of the U.S. economy — all in a negative way,” says Lynn Franco, another author of the report and director of the Conference Board’s Consumer Research Center.

Conference Board officials and outside economists suggested that weak wage growth helps explain why workers’ unhappiness has been rising for more than 20 years. After growing in the 1980s and 1990s, average household incomes adjusted for inflation have been shrinking since 2000.

Also, compared with 1980, three times as many workers contribute to the cost of their health insurance — and those contributions have gone up. The average employee contribution for single-coverage medical care benefits rose from $48 a month to $76 a month between 1999 and 2006.

Workers under 25 expressed the highest level of dissatisfaction. Roughly 64 percent of workers under 25 say they were unhappy in their jobs. The recession has been especially hard on young workers, who face fewer opportunities now and lower wages, some analysts say.

The most satisfied were those ages 25 to 34, who may see some opportunities for upward mobility as baby boomers retire. Around 47 percent of workers 25 to 34 say they were happy in their jobs.

Some other key findings of the survey:

– Forty-three percent of workers feel secure in their jobs. In 2008, 47 percent said they feel secure in their jobs, while 59 percent felt that way in 1987.

– Fifty-six percent say they like their co-workers, slightly less than the 57 percent who said so last year but down from 68 percent in 1987.

– Fifty-six percent say they are satisfied with their commute to work even as commute times have grown longer over the years. That compares with 54 percent in 2008 and 63 percent in 1987.

– Fifty-one percent say their are satisfied with their boss. That’s down from 55 percent in 2008 and around 60 percent two decades ago.

Carrasco said he wishes his bosses would take time to listen to workers’ ideas — and their difficulties on the job.

“Most of the time they only listen to what their bosses are saying,” he says. “Bosses need to come down to the employee level more and see what actually goes on, versus what their paperwork tells them is happening in the stores.”

It wouldn’t be fair to blame low job satisfaction solely on bad bosses, Barrington says.

“It is two-way responsibility,” she says. “Workers also have to figure out what they should be doing to be the most engaged in their jobs and the most productive.”Happy

See the original article here.

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CNN/Money List Dumbest Moments In Business 2009

January 1, 2010 · Leave a Comment

Reprinted from CNNmoney.com

Dumbest moments in business 2009

Anthony Armatys is facing up to six years in prison for his dumb move. But he’s not the only dummy in this story.

Armatys accepted a job in 2002 with telecom equipment maker Avaya but then changed his mind before he started. He was already in the payroll system however, and the company started depositing his six-figure salary into his checking account.

For five years, Armatys did not notify Avaya of its error, but his attempt to make an early withdrawal from his 401(k) prompted an investigation that led to his arrest.

In October Armatys pleaded guilty to theft and was ordered to repay the $470,995.53 in compensation he received. He faces full sentencing in January.

–C.I.

See more of these stories at CNN.com


What would you have done in this situation?  Tell the company or Keep the Money?

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